Ian and Cherie joined our team in May 2022 and intend to operate the business as a couple using their distinct individual & shared skill sets effectively.
Cherie-lee (Cherie) has 35+ years of Hospitality/Tourism industry experience. Operationally, she has worked in roles at all levels covering Front of House, Bars, Restaurants, and Cafes. Cherie has been a Departmental Manager in various 3/4-star hotels within the Sales & Marketing, Events, Reception & Project Management and Working hand in hand with various artisans when managing projects such as a new Jazz club in London or a 4 star hotel in Adelaide.
She has 10+ years of Horticultural experience, specialising in edibles, Potagé, allotment and lawn care. Cherie achieved the Diploma of Horticulture Level 2 from Brighton City College & Plumpton University in East Sussex, UK. She also managed a large personal allotment in the UK for 8 years and maintains our home base 3-acre garden of fruit trees, lawns & Potagé. Cherie has experience in Administration roles including being an EA (Exec. Assistant) to 3 Directors (Engineering, Project M’ment, Defence/National Security) at Thales UK.
Ian Harlow also has 35+ years of hospitality experience, specialising in the Finance/Admin area of hotels. Ian obtained an Upper Second-class Bachelor of Science degree in Hospitality Management at Oxford Polytechnic (now Oxford Brookes University). He was trained in all operational departments of 4/5-star full-service Hotels, before deciding to specialise and move “behind the scenes” into Finance. Ian is now an experienced Finance Director who is known for his ability to troubleshoot operational issues by studying the financial records. He has extensive experience in Business growth, Profit maximisation whilst keeping superb customer service, Budgets, Forecasting, Cashflows, and Management accounting. He has also been Acting General Manager of various Private & Group owned 4/5-star country hotels and is very much a people person who can relate to both owners and Artisan suppliers alike. Ian will be trained by LBV in Pool Management skills as he will be responsible for the operational function relating to pool services for our customers.
Together, they are joint Directors and owners of Project Management/Hospitality consultancy business Project Lemonade Pty Ltd which was operating in Australia.
To request services for the area covered by Ian and Cherie, please contact us using the form below.
For a year now, Cherie and Ian have been looking after our garden of fruit trees, laurel hedges, lawn mowing and a swimming pool. They have prepared areas of the garden in readiness for three separate areas of new fencing. Organised for a tree surgeon to come on site and do his thing. Removed old and rotting decking and continue to battle our unwanted bamboo. Cherie’s knowledge about plants and passion for gardening and wildlife are clear and unwavering.
Ian has waved a magic wand over a problematic pool cover and cleaned a pool that some professionals refused to do. They have provided us with time to enjoy the garden on our visits. Ian and Cherie have sourced other tradespeople to help with other jobs inside the house and driveway.
I receive regular updates and photos and consult my opinions before any action.
How much can I say about the trust and faith I have in Ian and Cherie? Not enough but to return to Luxembourg knowing my property is being looked after by people who care for it, as if it was theirs – this is invaluable. I remind myself the day I saw their advert was a stroke of good fortune that keeps on giving. Don’t hesitate to call them. You won’t regret it.
Rate Punctuality: Excellent
Rate Efficiency: Excellent
Rate Competence: Excellent
Rate Professionalism: Excellent
Rate Value for Money: Excellent
Jo and Douglas Young
My gravel drive and garden literally were like a jungle. Cherie and Ian stepped in at the last minute for me and got it back to a garden again. Friendly, accommodating, reliable team! Highly recommended!!! Many thanks again to them.
Rate Punctuality: Excellent
Rate Efficiency: Excellent
Rate Competence: Excellent
Rate Professionalism: Excellent
Rate Value for Money: Excellent
Tony Mc Guirk
I booked Ian & Cherie for a whole house clean after our furniture was removed and the house put on the market for sale. Their communications and responsive was excellent, and the house looked clean and attractive after they had put in a hard day’s work. I would use them for future projects.
Rate Punctuality: Excellent
Rate Efficiency: Excellent
Rate Competence: Excellent
Rate Professionalism: Excellent
Rate Value for Money: Very Good
Stephen Weil
We can’t recommend Cherie and Ian too highly, as this was a difficult situation for us which they handled magnificently.
Shortly after we left, our neighbour started pulling down an old shed, which resulted in part of our back fence falling down and our yard no longer being safe – The builders were quite happy to leave the fence in this condition, but Cherie convinced them that they needed to make at least temporary repairs and then completed the sealing of the fence bottom herself. All the while, she kept us informed
The house itself was spotlessly clean when we returned and both beds had been made up with clean sheets.
If you have to choose between Cherie and Ian and another house manager, choose The Harlows!
Rate Punctuality: Excellent
Rate Efficiency: Excellent
Rate Competence: Excellent
Rate Professionalism: Excellent
Rate Value for Money: Excellent
Rob & Pat Henley
Astrid and I are thrilled to have Cherie and Ian look after our property while we are away in Canada. It’s only 1800 m2 but has a thick, fast growing lawn, fruit trees and hedges and various plants that would surely suffer or die without their professional attention. Cherie provides me with updates and photos after each visit and even checked out our place on her own initiative after a particularly windy and rainy day to check for possible roof damage or tree downfall. Peace of mind over our property while we are away has been so liberating thanks to our relationship with LBV Charente. Thank you Cherie and Ian!
Rate Punctuality: Excellent
Rate Efficiency: Excellent
Rate Competence: Excellent
Rate Professionalism: Excellent
Rate Value for Money: Excellent
Chris Sjogren & Astrid Sars
Cherie and Ian are great, both very experienced and easy to talk to, we felt very secure in the knowledge that they are taking care of our countryside quite remote home. The house was spotless with beds changed and fridge filled with our 1st 2 meals ready for us when we got back late after time away. While we have been away someone ran over our water meter and Cherie and Ian dealt with the situation really well and got it sorted. I would highly recommend them for caring for your home.
Rate Punctuality: Excellent
Rate Efficiency: Excellent
Rate Competence: Excellent
Rate Professionalism: Excellent
Rate Value for Money: Excellent
Tracey and Russell Calahaps
Costs for services are in line with regional norms and accurate prices relevant to your requirements can be obtained directly from them, as can details of the additional services they provide.
Flexible
professional
TRUSTWORTHY
VALUE FOR MONEY
EXPERIENCED