Property Management Services in France

Dan and Sarah really excel in a crisis. Last year there was an almighty storm which collapsed the septic tank. Our guests were on their second night of fourteen in a house that was going to be uninhabitable for the rest of their holiday, if not the rest of the summer season. Within 24 hours the group had been rehoused, with Dan and Sarah having arranged for a season long temporary solution for the septic tank in place. They sorted everything without me having to get on a plane and met the deadline of the next set of guests’ arrival 12 days later.

You are absolute stars! Thank you very much for getting that done so quickly! Much appreciated.

During exceptionally strong winds in March, part of our roof was blown away. Merv and Wendy were on the spot arranging for assessment by a builder and supervising the repairs. Merv took plenty of photos and kept us up to speed with progress, checking our permission for each stage…

When we first talked of having a place in France I was rather nervous about leaving our property unoccupied and unmaintained for long periods of time. It has been a real godsend to find such a friendly and helpful couple to help us both maintain our property in Charente Maritime, and our peace of mind when we are elsewhere!

I would like to say a big thanks for your exemplary service. Diligent and professional.

Penny and Julian provide a very professional and efficient service and any problems are dealt with promptly – in fact we now call them the rapid response team! We have peace of mind knowing our house is well looked after when we’re not there. Would highly recommend.

Thanks again for everything, I have to say I’m really impressed with how on the ball and efficient you have been. It’s great to know you guys are there to help us out!

I have a 4 bed family home in the Luberon National Park with large garden and swimming pool which we use ourselves, as well as rent out throughout the summer.

Jean Raphael and his wife Camille look after this property for me when we are not there and prepare the house for guests as well as make sure their stay is trouble free and as enjoyable as possible.They manage all the laundry changes, the cleaning of the house and they provide a welcome handover where they explain all about the house and keys etc etc…

I could not recommend them more highly.

They are hard working, on time, very professional, their English is superb (obviously helps with English clients!) and overall I can relax knowing they are on hand. We communicate easily over email and Skype and that means they can get me informed of everything that’s going on or which needs attention.

Sarah and Dan made an immediate and lasting impact from the moment they took over the management of our property in 2014. Standards of property presentation and guest relations improved significantly, and guest feedback has been 100% positive under their tenure. They have proven to be proactive and incredibly supportive partners. I couldn’t recommend them highly enough.

Jane and Tony have been employed by us since March 2014. They manage our property [and] are responsible for change-overs, maintenance and our swimming pool…Tony and Jane have a level of professionalism which has exceeded all our expectations.

Thank you for confirming regarding the recent booking – our last caretaker was so difficult and gave me grief at every booking I’m finding it a learning process having someone so helpful and professional!

The service from Tony and Jane has been excellent… Where LBV excels is the added extras – recommendations of improvements, quick and accurate repairs, honest and trustworthy accounting, incident management etc, etc. The list goes on.

Steve and Irene have looked after our lake for 3 years now. The place has never looked so good! Nothing is too much trouble and they seem to be able to turn their hands to anything, whether it’s organizing the septic tank emptying or fixing the plumbing. They are hardworking and dependable and conscientious. They both show compassion and friendliness to our clients. I can honestly say that you will not find more reliable people, and they are a great asset to our business.

Thanks Alan and Wendy, great to see our guests comment at the weekend, “Alan and Wendy are impeccable both in their responsiveness as well as their kindness.

We’re delighted with the service Cat provides. Nothing is ever too much trouble. Would highly recommend!

We are very happy to have Tony and Jane [to] do the change-over with our guests.  All the people who came to our house this year and last have given them the best recommendation.

We would like to say ‘thank you’ to Merv Davey for cleaning our two chimneys. What a thorough and professional job. He took the time to explain what could be causing our problem and took the time to ensure everything was clean and safe for use. Never had such a thorough clean on a chimney – EVER! We have already asked him to come back. Highly recommended.

Sarah is very prompt with all correspondence and creative in finding solutions when necessary. When a guest broke an antique bedside table, before I even knew about it, Sarah had been to a brocante and sourced three replacement options. The replacement was in place in time for the new guests – most efficient!

Thanks again for everything you did for us; we are really appreciative…it’s very helpful having your knowledge and also your being “on the ground”.when we are on the other side of the world!

My wife and I purchased a house in Central Vaucluse in 2015 that we used occasionally as a holiday home, while we prepared it for a future retirement home and crafting workshop. In early 2017 we moved to France full time. It was exceptionally challenging for us to oversee the needed renovations from afar as well as preparing the 1000 little details needed to orchestrate our move … all from a 3rd country where we had been working for the past 3 years. JR and Camille were with us every step of the way.

“From cleaning, care-taking and logistics (preparing the house for our arrival(s), small repairs, gardening, accepting delivery of new furniture and household effects from overseas) to helping us navigate the labyrinth of local administration (property taxes, phones / internet, insurance, and banking), JR and Camille were always attentive and friendly, prompt and accurate, and creative and supportive.

“It may sound cliche, but we really could not have done it without them. We will always be grateful for their support and we would strongly recommend them to others in need of relocation and / or care-taking services in Central Vaucluse. You could not hope for better “Voisins” !!

Thank you so much for sending these photos. What a great job! It looks really lovely, and both we and my father and mother are thrilled and it’s obvious you have put a lot of thought and effort into it.

Super guy, very thorough and clean. Would recommend him, the best!

Very many thanks for your help in sorting out the gendarmes and locksmith so promptly after our break in. What would we do without you?

Thanks again. I can’t tell you what a comfort it is knowing that the place is being properly looked after in our absence.

We have recently met and worked with Tony and Ros Ducker who have been assisting us with our holiday home in the Dordogne.  They have been extremely helpful and willing to undertake anything we have asked of them – including posting my husband’s wallet and phone back to the UK!

It is a relief to know they are there for our painting and decorating and general gardening and maintenance tasks. 

We have been very satisfied with everything they have done for us and we are pleased to recommend them and Les Bons Voisins.

Thank you for all your hard work. It is so nice to see the garden looking so lovely again.

I have received very frequent favourable comments from guests about the cleanliness of the house –  so essential to get a holiday off to the best start. .. In addition, [Tony & Jane] communicate effectively and demonstrate an ability to properly plan ahead to cope with the busy summer Saturdays. They have not let me down in any way during the time they have worked for me, and this is a very important and comforting feature for which I am extremely grateful.

The work they have done work for us in our house has been of excellent quality and finished to a high standard….[we] recommend Tony and Jane without reservation.

We are so pleased to have discovered the LBV network, whose members have come to our rescue on numerous occasions. We feel blessed to have been introduced to Keith and Ros. Nothing is too much trouble. If they can’t help or fix something, they take the initiative to find someone who can. Regular emails, prompt responses and forward planning, with photos, keep us up-to-date, something which is invaluable when you don’t live in France. We are able to rely on their judgement and trust them to do their best for us; again, something which is imperative. Consequently, sleepless nights are a thing of the past! They are excellent, professional, reliable ambassadors for LBV, and we cannot recommend them highly enough. We very much look forward to a happy, prosperous partnership for many years to come.

Steve and Irene have been supporting us in Mayenne for several years now with our converted 4-bedroom stone barn and its one acre of gardens. This results in a significant amount of maintenance for the house and continuous tending of the gardens. At all times they have exceeded our expectations in terms of courtesy, timeliness and quality of work. We would have no hesitation whatsoever in recommending them to others.

Paul and Liz have provided us with a first-class service as Property Managers. As well as ensuring prompt and efficient changeovers and pool maintenance, they have also helped us with gardening, getting to grips with our complicated ‘arrosage’ system, and doing minor repairs in the house…They always provide full and timely feedback on what is happening at our house.

I contacted a number of companies to manage the changeover of our apartment on a small Domaine close to Beziers. After speaking with Julie, they and LBV offered all the services we required including, key holding services, pre and post season cleaning, a comprehensive contract and monthly itemised invoices. They have only been looking after our apartment for the 2017 season and I am very impressed. Communication between us is excellent and they advise and suggest any additional items we need in the apartment, also carrying out small repairs where needed. Most importantly my guests are happy, I am getting 10/10 for cleanliness and comfort. I have no hesitation in recommending Mark and Julie for managing property in the Languedoc region.

Thank you for your professionalism and friendliness throughout our stay.

Merv and Wendy have been looking after our property since purchase through LBV Immo, and we are thrilled with their service and professionalism. As we live on the other side of the world, it is so important to have peace of mind.

Thank you for working with us this week – all a bit chaotic here – you are stars

Thanks again for everything. We would be lost without you, especially as AirBnB came up with five bookings more than expected!

Thanks for getting the plumbing for the dishwasher sorted out – very efficient, as usual!

We couldn’t have asked for a more delightful, conscientious and proactive couple to look after our place in France. Penny and Julian have excellent people skills and have developed very good relationships with local artisans resulting in work being done in our absence. We are delighted with the services they provide.

Merci! Merci! Merci! C’est superbe!  I really appreciate ALL that you did.  Thanks Andrew & Sharman sooo much!

We started talking to Dan and Sarah when we were house hunting in 2017 for a second home with the plan to use it ourselves for holidays and for rentals. We felt really supported with all the administrative aspects. The house, pool and garden are always immaculate, and they react very quickly to solve any issues that arise during the rental season. Testament to this is that all guests rated their holidays as 5* in their online reviews last year

Just a quick note to say how pleased I am (twice) with the help and work effort received from Karl and Jo.  They are so hard working, but also give friendly service with a smile.  These guys have all the necessary equipment to complete the work, which they do at an incredible pace and with huge smiles on their faces.

I really cannot thank them enough, will happily book them again and again to help me, and would suggest that, if you need some help with your garden, you should have no hesitation in contacting and reserving them.  They have reasonable rates and just get on with the job in hand, no fuss, no bother  To quote Hawaii 50 “Book ’em Danno!”

Thank you for all your great help with our property in Charente. It is a great pleasure for Eileen and I to have you around, and know that our house is in safe capable hands when we are back in Blighty.

Thank you so much for going in and leaving the house looking so great – it was so nice to arrive to it looking like that!

It is not just the excellent house maintenance and gardening service, or pool care, or the mine of useful local information, or their helping to find the good local plumbers and builders that we needed it is their eagerness to meet our every need that makes their service exceptional. The excellent hot slow-cooked casserole waiting in the kitchen for our arrival on a cold December evening; the willingness to receive an order for a baby cot for our newly arrived granddaughter, to deliver it ready here and even set it up; the speedy response to an emergency call; and always a feeling that they are ever ready to extend a helping hand. It is a pleasure to know Tony and Maria, and we are grateful for their care.

Honest, trustworthy and reliable.

Just to say that we really are grateful for all the effort you’ve put into getting everything sorted out.

Thank you for all your help with the house and garden at Le Manoir. It is so appreciated that we know we can call you at any time to organise anything we may need. Owning abroad could be a great worry without having your help.

I have recently had work carried out by Steve and Irene … they were absolutely fantastic. They were very professional, they replied to my emails very promptly and they dealt with everything that I asked them to do. This included cutting grass which was very overgrown, cutting hedges, installing a postbox, fitting a gate and cleaning a gite! … I will definitely use them again and would recommend them to other potential clients.